General terms and conditions

Beyond of Beauty offers are subject to change, and prices may be amended. Unless otherwise agreed, the prices shown on our website at the time of treatment apply.

At Beyond of Beauty, appointments made in writing or verbally are binding. Appointments can be booked online, by phone or in person.

We reserve the right to take legal action in the event of deliberately false information or fraudulent bookings.

Cancellations and late arrival

Appointments can be cancelled or rescheduled free of charge up to 24 hours before the start of the treatment. For later cancellations, no-shows or arriving more than 15 minutes late, we reserve the right to charge 50% of the treatment price.

Appointments for minors

Clients under 18 require the consent of their legal guardian.

Gift vouchers are valid for 24 months from the date of issue. Vouchers cannot be exchanged for cash at Beyond of Beauty.

The studio, its employees and management accept no liability if the client suffers harm from a service based on information provided by the client that proves to be insufficient. This applies in particular, but not exclusively, to physical conditions, medical conditions or medication, or activities outside the studio.

The studio is not responsible for the loss of or damage to personal items or property brought into the studio by the client.

The client undertakes to provide the studio and/or service provider with all personal data and information relevant to the professional performance of the requested service. This data is stored on the client record card in written or electronic form. The studio or service provider undertakes to use this data solely for the purpose of providing the service, in compliance with data protection provisions, and not to pass it on to third parties or external persons without the client’s written consent.

The studio, its employees and management are obliged to keep secret and treat as confidential all information discussed during the treatment or service. Such information is classified as confidential. Confidentiality is lifted where required by law and the studio is released from the confidentiality clause.

Sale items, personalised items or items that have already been used cannot be exchanged. Exchanges are only possible on presentation of proof of allergy.

The studio has the right to claim compensation for any damage caused by the client. Shoplifting will be reported to the police.